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Personal data processed by us

HearingCoach processes general personal data that we receive for the execution of our services. We limit ourselves to collecting the information necessary to achieve our goal.

Purpose and Legal Basis for Processing Personal Data

HearingCoach will not disclose the personal data provided by you to other parties unless you have explicitly given permission for this.

The personal data you have provided to us may be stored. HearingCoach uses this to provide targeted service and to provide targeted information about promotions and activities. If you have any objections to this or have any questions, please contact us.

How long we retain personal data

HearingCoach International B.V. does not retain your personal data longer than strictly necessary to achieve the goals for which your data is collected.

Cookies or similar techniques we use

HearingCoach International B.V. only uses technical and functional cookies and analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website.

The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember your preferences, for example. They also allow us to optimize our website. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. Additionally, you can delete all information previously stored through the settings of your browser.

Access, correct, or delete data

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by HearingCoach International B.V., and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you.

You can send a request for access, correction, deletion, data transfer of your personal data, or request for withdrawal of your consent or objection to the processing of your personal data to [email protected].

To ensure that the request for access has been made by you, we ask you to include a copy of your identity document with the request. In this copy, black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN) for your privacy protection.

We will respond to your request as quickly as possible, but within four weeks. HearingCoach International B.V. also wants to inform you that you have the possibility to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link:

How we secure personal data

HearingCoach International B.V. takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us via [email protected].

Contact information

HearingCoach International B.V., located at Mr. F.J. Haarmanweg 75 • 4538 AN Terneuzen, is responsible for the processing of personal data as shown in this privacy statement.

Contact information:
Mr. F.J. Haarmanweg 75 • 4538 AN Terneuzen
+31 (0)115 617 230